Make.com Launch of AI Agents

Make.com Launches AI Agent: A Comprehensive Overview

In the rapidly evolving landscape of AI automation tools, Make.com has officially launched their own AI agent, following in the footsteps of competitors like Naden. This new feature promises to streamline workflows and automate tasks through natural language processing.

What is Make.com's AI Agent?

Make.com's AI agent is a module that can understand user messages and intelligently select from available tools to complete requested tasks. The agent works by receiving messages (via Telegram, WhatsApp, or other platforms), interpreting the request, and then executing the appropriate action using the tools it has access to.

For example:

- If you ask it to send an email, it will use the email tool

- If you ask about your calendar, it will check your calendar app

- If you request an invoice, it will generate and send one

Real-World Applications

In the demonstration, the AI agent successfully performed several tasks:

1. **Sending an invoice**: When asked to "send an invoice over to Jono," the agent immediately processed the request and delivered a professional invoice document.

2. **Sending an email**: When instructed to "email Jono telling him that I sent over the invoice," the agent composed and sent an appropriate email message.

3. **Checking calendar events**: When asked about tomorrow's schedule, the agent accessed Google Calendar and returned a list of upcoming events.

 Setting Up Your Own AI Agent

Setting up an AI agent in Make.com involves several key steps:

1. **Create a new scenario** in Make.com

2. **Add the AI Agent module** from the available options

3. **Configure your AI model** (the demonstration used GPT-4 Mini)

4. **Set up a trigger** (like Telegram) to receive incoming messages

5. **Connect response channels** to deliver information back to the user

6. **Create sub-agents** for specific tools like calendar access

Important configuration options include:

- Max output tokens (prevents runaway costs)

- Recursion limit (prevents infinite loops)

- Iteration history count (determines how many past messages to consider)

 Integration with Messaging Platforms

The demonstration showed integration with Telegram, which requires:

1. Creating a bot through Telegram's BotFather

2. Setting up a webhook in Make.com

3. Configuring message handling between the platforms

 Tool Development

The real power of Make.com's AI agent comes from the ability to create custom tools through sub-workflows. In the example, a calendar search tool was created by:

1. Building a separate scenario to handle calendar queries

2. Defining inputs (start time and end time)

3. Setting up proper data handling with array aggregators

4. Connecting the sub-workflow to the main AI agent

 Current Limitations

The feature is currently in beta and available only to select accounts. Some users may need to wait for wider release. Additionally, there are some usability issues:

- The system requires creating separate sub-agents for each tool

- Some descriptions may not save properly (likely a bug to be fixed)

- Date handling requires explicit context

 Final Thoughts

Make.com's AI agent represents a significant step forward in accessible automation. While it may currently lag behind Naden's offering in some respects, it provides an impressive foundation that will likely improve rapidly. The ability to create complex workflows through a no-code interface makes this particularly valuable for business users who need custom automation without extensive development resources.

For those interested in exploring this technology further, blueprints are available for download, and Make.com's community offers additional support and resources.